Bank & Finance Companies-Customer ServiceNo Comments

Citibank Phone Number

Citibank Customer Care Numbers

Banking

  • Online Banking: (Toll-Free) 1-800-374-9700 | (TTY) 1-877-693-0372 (for the hearing impaired)
  • Apply for an Account & Status: 1-800-745-1534 | (TTY) 1-800-992-9833
  • Spanish Customer Service: 1-800-360-2484 | (TTY) 1-800-945-0258

 

Citigold Banking

  • Online Banking Support: 1-866-405-4036 | (TTY) 1-800-788-6775
  • Apply for a CitiGold Account & Check Status: 1-888-967-8200 | (TTY) 1-800-788-0002
  • Your Dedicated Citigold Team: Sign on to see contact information

 

Personal Banking

  • Servicing & Support: 1-800-685-0935 | (TTY) 1-800-945-0258

 

Citibank Card

General Support & Servicing:
  • If you have a card then call the number on the back of your card.
  • If you don’t have the card, then call 1-800-950-5114
  • TTY: 1-800-325-2865

 

Apply for a Credit Card & Check your Application Status:

  • Normal Credit Card: 1-888-201-4523 | (TTY) 1-800-325-2865
  • Costco Credit Card: 1-877-343-4118 | (TTY) 1-866-210-0617

 

Spanish Customer Support:

  • Phone Number: 1-800-947-9100 | (TTY) 1-800-325-2865

 

Business Banking

  • Small Business Banking: 1-877-528-0990 | (TTY) 1-800-788-0002
  • CitiBusiness Online Support: 1-800-285-1709 | (TTY) 1-800-788-0002
  • Citi Online for Small Business: 1-855-505-2484 (TTY) 1-800-788-0002

 

Mortgage

  • First Mortgage or Refinance: 1-800-248-4638
  • New Home Equity lines: 1-877-362-9100
  • Servicing (CitiMortgage): 1-800-283-7918
  • Servicing (Citibank, N.A.): 1-800-685-0935
  • Ser. (Cenlar): 1-855-839-6253
  • Ser. (Citi Private Bank Customer): 1-855-839-6250

 

Retirement Services

  • General Support & Servicing: 1-800-695-5911 | (TTY) 1-800-788-6775

 

Global Executive Banking

  • General Support & Servicing: 1-866-213-0890
  • International Number: 1-813-604-3290 | (TTY) 1-800-945-0258

 

International Personal Banking

General Support & Servicing: 1-800-568-8555

Out of US: 1-813-604-3000

TTY: 1-800-945-0258

 

General Information & Social Support

  • Official Website: www.citibank.com
  • SWIFT Code: CITIUS33
  • Fax Number: +1-212-559-7373
  • Headquarter Head Office: 399 Park Avenue, New York, NY 10022
  • Routing Number: (New York) 021000089 (021001486 for former EAB customers)
  • Email Address: Citibank does not provide any email support for customers.

Social Media Support

  • Facebook: https://www.facebook.com/citibank/
  • Twitter: https://twitter.com/citibank/
  • Youtube: https://www.youtube.com/citi

 

Citibank Chat, Office Hours and Mail Address

Citibank Live Chat

  • Click on the link – https://online.citi.com/US/login.do
  • After login, you can chat with Citibank.

Citibank Office Hours

  • Monday to Friday:  8 am to 5 pm  (In New York 8 am to 6 pm)
  • Saturday and Sunday: (Weekends) 9 am or 10 am to 2 pm

 

  • Citibank Holiday Hours: Thanksgiving, Christmas, New Year’s Day, Martin Luther King Jr’s Birthday, George Washington’s Birthday, Memorial Day, The Fourth of July, Labor Day, Columbus Day, Veteran’s Day.

Mail Address:

  • U.S. Service Center
    Attn: C.G.S.
    P.O. Box 769007
    San Antonio, TX 78245-9966
  • Citi Inquiries
    PO Box 6500
    Sioux Falls, SD 57117
  • U.S. Service Center
    Attn: C.P.S.
    P.O. Box 769007
    San Antonio, TX 78245-9966
  • Citi International Financial Services LLC
    P.O. Box 70263
    San Juan, Puerto Rico 00936-8263
  • P.O. BOX 9001037
    Louisville KY, 40290-1037

 

Citibank Location Near Me

  1. To find Citibank location, please go on the link – https://online.citi.com/US/ag/citibank-location-finder
  2. Enter your location and click on the search button.
  3. Now you can see and filter all ATMs and Branches.

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